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faq

  • ARE DOPAMINE PRODUCTS VEGAN-SAFE?
    Dopamine Co products largely uses plant-derived ingredients. The following products are Vegan Safe: Candles, Diffusers, Wax Melts, Shower Steamers, Fragrances. Some of the following products are Vegan Safe (check product description): Soap. Body Scrubs, Bath Soaks, Herbal Tea Bath. Our Grazing Boxes are not Vegan safe, however this option can be requested via email.
  • ARE DOPAMINE PRODUCTS TESTED ON ANIMALS?
    Dopamine Candles products are not tested on animals.
  • WHAT DOES IT MEAN THAT DOPAMINE Co USE 100% NATURAL SOY WAX?
    The ingredients in Dopamine Candles products are all naturally-occurring and derived from premium, traceable sources. This also means that the list of ingredients used in our products are easily read and identified in the natural world.
  • I’D PREFER TO SHOP IN-STORE, WHERE IS DOPAMINE CANDLES AVAILABLE?
    Unfortunately at this present time we do not have a physical shop where you can view or buy our products. However we understand that sometimes you may want to smell products fragrances before you buy, so if you would like a fragrance panel sent to you we can arrange this via email. Please contact us for this service (small fee may incur due to shipping).

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  

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